Stream on-hold/in-queue programming directly into your Epygi VOIP system to create meaningful on-hold/in-queue experiences for your customers.

CARMA directly streams custom on-hold or in-queue message and music content into Epygi systems, which allows businesses to create meaningful on-hold experiences. CARMA makes it both fast and efficient to change on-hold/in-queue audio - content that will resonate with customers, create awareness and stimulate new sales.

Native on-hold/in-queue Epygi solution:

• Time consuming and inefficient for Internal staff or IT resources to update on-hold/in-queue content to keep up with changing business messaging.
• Repetitive and stale messages that play from the beginning no matter how often the customer is placed on-hold.

CARMA on-hold/in-queue solution for Epygi:

• Easily create and schedule on-hold/in-queue content in the CUBE.mc management interface - whatever is created instantly streams into your Epygi system. You no longer need to rely on staff or IT to store and upload programming.
• Drive new business growth by creating and mixing professional on-hold/in-queue audio to synchronize with business events and product or promotional campaigns.
• Consistent professional audio content.